Archive for May, 2008
Galactic!
Our fave pizza place in MPLS is making quite a splash all over.
Good thing, too, because they serve delicious pies made with fresh, organically grown ingredients all produced within 30 miles of here.
Go Galactic!!!
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Charter should rename itself Cheater
Charter Communications is sending letters to its customers informing them of an “enhanced online experience” that involves Charter monitoring its users’ searches and the websites they visit, and inserting targeted third-party ads based on their web activity. Charter, which serves nearly six million customers, is requiring users who want to keep their activity private to submit their personal information to Charter via an unencrypted form and download a privacy cookie that must be downloaded again each time a user clears his web cache or uses a different browser.
Reader Matt copied The Consumerist on a letter he sent to Charter’s VP of Customer Operations and CEO:
Dear Mr. Stackhouse,
I am a high speed internet subscriber in the Fort Worth, TX area. For the last year or so I have had Charter’s 10 Megabit service and I am a satisfied customer. I am writing, however, because I am concerned by your recent letter discussing the “enhancement†that will be coming soon to my Charter web browsing experience (targeted, in-line advertisement manipulation). I appreciate Charter’s respect for my privacy, but the method that Charter has provided to opt-out of this tracking scheme is insecure and woefully inadequate.
The method that you provide to opt-out is as follows. First, a customer must visit www.charter.com/onlineprivacy. Once at the site, the customer must enter his or her complete name and address. Upon submission of this personal information, the customer must accept a cookie from Charter that indicates his or her opt-out status. While this process sounds simple on face, further consideration reveals that this opt-out method is fraught with privacy concerns and places the burden on your paying customer, rather than Charter.
The most pressing privacy issue with this opt-out method is that the opt-out form presented at the aforementioned URL is not encrypted. As I’m sure you realize, this means that a user submitting his or her address to Charter is doing so in the clear, leaving this personal information open to eavesdropping. It is not difficult to create an SSL-encrypted web form. It is troubling that Charter has not done so in this case.
The fact that this opt-out system relies on a cookie to keep users opted out is also a privacy issue. By telling customers who visit the opt-out page that, “if you delete your cookies or cache files… you will have to opt-out again,†you are encouraging users to keep those files that good privacy practices dictate should be frequently purged. Ironically, the best reason to purge one’s cookies often is to prevent internet marketers from tracking one’s behavior online.
In addition to the critical privacy concerns, the steps required to avoid being tracked by this new advertising system place the burden on your customers, rather than on Charter where it belongs. A customer should be able to opt-out of this advertising tracking system in a manner that will rarely, if ever, require the customer to opt-out again. Instead, because the system uses cookies, a customer must insecurely opt-out of being tracked on each PC in his or her home. Further compounding the work that the customer has to do, if he or she deletes cookies in accordance with safe browsing techniques, it will be necessary to insecurely opt-out on each and every PC again.
I suggest that rather than force your customers through unending iterations of opting out of this advertising system, you should allow customers like me to opt-out at the cable modem level via a secure, encrypted form on your website. I’m glad to hear that Charter has an appreciation for my privacy, but please change your opt-out process to demonstrate that you also have an appreciation for my time and security online.
Matt’s letter focuses on the flawed opt-out clause, but the program itself, an implementation of “deep packet inspection,” is more worrying. Deep packet inspection allows an ISP to monitor not only its users’ searches and visited websites, but also the type of activity (e.g., email or peer-to-peer), which could be used for traffic shaping and threatens net neutrality.
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Zach Falcon writes amazing stories. For kids, too.
Zach Falcon is a great storyteller because his whimsical muscles are completely intact and functioning optimally.
Most of us stop using these muscles somewhere between the ages of 8 and 10. We start conforming to our risk-averse culture, playing it safe as we say, leaving the inspirations of youth behind and stop listening to voices of mischief that often enough lead us down mysterious paths to discovery.
Falcon has managed to protect his sense of curiosity with an amazing non-stick coating, which keeps it safe from such ridiculous notions. This, combined with a rigorous training regimen for said curiosity and other, related muscles, keeps him fit and dextrous as he delivers these tales with clarity he owns.
This is the stuff that powers great storytellers who’s lives haven’t been spent only in the telling.
Perhaps, that explains how the Alaska native was able to leave his post as Assistant Attorney General in that fine state to pursue his natural gift for writing at the Iowa Writer’s Workshop in Iowa City, Iowa.
His work, like “Cloud Fishing” published in Spider Magazine, is moving in a way that will help keep us all continuing to exercise this most-important-of-all muscles : our imagination.
Without it, we’re all just player pianos that might be able to reproduce a tune – but haven’t even a thimble full of the spirit of the real thing.
Don’t count him as just another sweet and jovial kid’s fiction writer, though. When he’s not writing or starring in subversive films, he’s a stone-cold Hollywood pimp.
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this one’s on trent
Nine Inch Nails released The Slip for free this week.
Trent says, (thank you for your continued and loyal support over the years – this one’s on me)
The CD and vinyl are due out later on.
Anyone beginning to see a trend? ; )
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Powderhorn Empty Bowls
Our pal, Jennie the Potter, works with a group of other folks on Powderhorn Empty Bowls, a community-based, volunteer-driven organization who’s goal is to eliminate hunger from the neighborhood in and around Powderhorn Park in MPLS.
They throw each and every bowl by hand. Then, for an in-kind donation they fill your bowl with homemade soup. Eat the deliciousness and then keep the bowl. The funds generated go to neighborhood resources to help put an end to hunger in MPLS. They have already made a significant impact in their short history so far.
This is the stuff this country SHOULD be more about.
You can check out their great work [and donate!] at powderhornemptybowls.org
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